Lostreasures.com
"find your lost treasure right here"

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G.I.JOE
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GUNDAM
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OTHERS
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MACROSS
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ROBOTECH
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STARBLAZERS
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STAR TREK
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STAR WARS
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TRANSFORMERS
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Policies and Procedures

Pricing and availability:

Prices and availability do change on a weekly basis. Also, new items are always being added to out inventory.
If there is a particular item that you are interested in, and you do not see it, please check with us; we might have it on hand. We also reserve the right to limit quantities. We realize that there are some items that are very desirable for collectors, however it is only fair that such items should be available to everyone.

  Payment Options:

Payment by Credit card:
We accept MasterCard, Visa, Discover, and American Express. Enjoy our secure shopping gateway that is hosted by Verisign.

  Pre- Payment by Check or Money order:
You can also send in your payment and as soon as we receive the funds we will send your item(s).  Personal checks will require 5 to 7 days to clear the bank, however Money Orders and Cashier’s Checks will ship immediately.

Shipping:

About shipping:
We offer shipping on items deliverable by ground in the continental U.S. (excluding oversized items that weigh more than 75 lbs.)  There is a 7.95 shipping/handling charge per order.

  Surcharges:
Over-long or unboxed items that cannot be handled conventionally: $5.00. Note: Some items are oversized and also require special handling. In that case, both fees apply.

  2nd day air, Next day air, and Saturday delivery charges:
Regular shipping charges apply for all expedited shipments.

  Foreign Shipping:
At this time we do not offer foreign shipping outside the 50 states and U.S. territories. However, if you are interested in placing an order, please email us and we can make the appropriate arrangements.

  Returns:

Due to the nature of our items, we do not offer any returns. However, we do take great care to make sure that you will receive your toys in mint to near mint condition. If there is a problem with shipping and your item is damaged, all you have to do is follow the steps below:

 

  1. Return the item(s) in the original box with the invoice number marked on the outside.
  2. All returns must be sent prepaid -- no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
  3. We strongly suggest you ship by UPS Ground Service, FedEx, or U.S. Mail. We cannot accept returns on custom or special order items.
  4. Please email us with any questions about returning a damaged item.

Selling and trading Policies:

  1. Please e-mail buying@lostreasures.com your complete list of items for sale. Include your name, address, phone number, and e-mail address.

  2. We will respond with our price quote for your collection. The quotes are derived from your description. Once the items arrive, they will bee evaluated, and compared to the initial description. If the item(s) are in a condition that is less than what you described, the quote will be adjusted.

  3. If you decide to sell any or all of your items, please call or fax for confirmation. We will honor our quotes for two weeks!!

  4. Please pack your items in a sturdy box and use plenty of packing material. For your protection, insurance is always recommended.

  5. Please included a manifest of all the items that you are sending along with your name, address, and phone number.

  6. We will inspect the merchandise the day that is arrives. If there are any issues we will contact you. If there are no issues we will send payment the following day.