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Policies and Procedures
Pricing and availability:
Prices and availability do
change on a weekly basis. Also, new items are always being added to out
inventory.
If there is a particular item that you are interested in, and you do not see it,
please check with us; we might have it on hand. We also reserve the right to
limit quantities. We realize that there are some items that are very desirable
for collectors, however it is only fair that such items should be available to
everyone.
Payment Options:
Payment by Credit card:
We accept MasterCard, Visa,
Discover, and American Express. Enjoy our secure shopping gateway that is hosted
by Verisign.
Pre-
Payment by Check or Money order:
You can also send in your
payment and as soon as we receive the funds we will send your item(s).
Personal checks will require 5 to 7 days to clear the bank, however Money
Orders and Cashier’s Checks will ship immediately.
Shipping:
About shipping:
We offer shipping on items deliverable by ground in the
continental U.S. (excluding oversized items that weigh more than 75 lbs.)
There is a 7.95 shipping/handling charge per order.
Surcharges:
Over-long or
unboxed items that cannot be handled conventionally: $5.00. Note:
Some items are oversized and also require special handling. In that case, both
fees apply.
2nd day air, Next day air, and Saturday delivery charges:
Regular shipping charges apply for all expedited shipments.
Foreign Shipping:
At this time we
do not offer foreign shipping outside the 50 states and U.S. territories. However,
if you are interested in placing an order, please email us and we can make the
appropriate arrangements.
Returns:
Due to the
nature of our items, we do not offer any returns. However, we do take great care
to make sure that you will receive your toys in mint to near mint condition. If
there is a problem with shipping and your item is damaged, all you have to do is
follow the steps below:
- Return
the item(s) in the original box with the invoice number marked on the
outside.
- All
returns must be sent prepaid -- no collect shipments will be accepted.
Insure the returned part for its full value to protect yourself against
loss.
- We
strongly suggest you ship by UPS Ground Service, FedEx, or U.S. Mail. We
cannot accept returns on custom or special order items.
- Please
email us with any questions about returning a damaged item.
Selling and trading Policies:
-
Please e-mail buying@lostreasures.com
your complete list of items for sale. Include your name, address, phone
number, and e-mail address.
-
We will respond with our
price quote for your collection. The quotes are derived from your
description. Once the items arrive, they will bee evaluated, and compared to
the initial description. If the item(s) are in a condition that is less than
what you described, the quote will be adjusted.
-
If you decide to sell any or
all of your items, please call or fax for confirmation. We will honor our
quotes for two weeks!!
-
Please pack your items in a
sturdy box and use plenty of packing material. For your protection,
insurance is always recommended.
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Please included a manifest of
all the items that you are sending along with your name, address, and phone
number.
-
We will inspect the
merchandise the day that is arrives. If there are any issues we will contact
you. If there are no issues we will send payment the following day.
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